Frequently Asked Questions

My order has not arrived

Arrival times are shown as a guideline only. If you do not receive your order within the timeframe stated please contact us so we can look into it for you. Once we have dispatched an item it is in ... Back to top

Reward Points

Every purchase made from Kindale Fly Fishing gains you reward points. You will receive 1 point for every £1 spent which equates to £0.05. These points are automatically added to your account... Back to top

When will my order be dispatched?

All Orders are sent 1st Class Recorded. We will do our best to dispatched any orders received before 3pm Monday to Friday on the same day. Any order received after 3pm will be dispatched the follow... Back to top

How can I contact you?

You can contact us via email at info@kindaleflyfishing.co.uk or Use our Contact Form Click HereTelephone Number: 07540327401 - 8am - 5pm Monday to Friday  Back to top

Can I request custom made flies?

Yes, please send us a message with you requirements and will try our best to fulfil this. Click Here Back to top

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it,... Back to top

Will I have to pay Customs duty?

No. As part of the NI Protocol, there is free movement of goods between Northern Ireland and the EU. However, NI will remain part of the UK VAT system but will maintain alignment wit... Back to top